{"id":6497,"date":"2026-05-17T23:16:46","date_gmt":"2026-05-17T23:16:46","guid":{"rendered":"https:\/\/theme.pixfort.com\/documentation\/?p=6497"},"modified":"2026-05-17T23:16:46","modified_gmt":"2026-05-17T23:16:46","slug":"how-do-i-get-support","status":"publish","type":"post","link":"https:\/\/www.intellisign.net\/docs\/how-do-i-get-support","title":{"rendered":"How do I get support?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6497\" class=\"elementor elementor-6497\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c1f5fc e-flex e-con-boxed e-con e-parent\" data-id=\"4c1f5fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-70516e0 e-con-full e-flex e-con e-child\" data-id=\"70516e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a25bf14 elementor-widget elementor-widget-pix-text\" data-id=\"a25bf14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><div class=\"d-inline-block\" style=\"max-width:900px;\"><p class=\" resp-option  text-left \" >Browse quick answers to the most common questions about installation, licenses, updates, support, and compatibility.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e8a526 e-con-full e-grid e-con e-child\" data-id=\"7e8a526\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-04781b5 e-con-full e-flex e-con e-child\" data-id=\"04781b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f70b1c elementor-widget elementor-widget-pix-heading\" data-id=\"9f70b1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><h2 class=\"text-heading-default font-weight-bold h2 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Can I import a demo website?<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a525f9 elementor-widget elementor-widget-pix-text\" data-id=\"8a525f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><p class=\"editor-paragraph\">Yes. You can import a demo website after installing the theme, activating your license, and installing the required plugins.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61f6ef4 e-con-full e-flex e-con e-child\" data-id=\"61f6ef4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81eba84 elementor-widget elementor-widget-pix-heading\" data-id=\"81eba84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><h2 class=\"text-heading-default font-weight-bold h2 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Can I use custom CSS?<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abe6f6e elementor-widget elementor-widget-pix-text\" data-id=\"abe6f6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><p class=\"editor-paragraph\">Yes. Demo pages are fully editable. You can replace text, images, colors, buttons, links, and sections.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2dea52 e-con-full e-flex e-con e-child\" data-id=\"c2dea52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1149bc elementor-widget elementor-widget-pix-heading\" data-id=\"b1149bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><h2 class=\"text-heading-default font-weight-bold h2 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">How do I get support?<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9c69fe elementor-widget elementor-widget-pix-text\" data-id=\"f9c69fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><p class=\"editor-paragraph\">Contact support and include your website URL, theme version, WordPress version, and a clear description of the issue.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fed511a e-con-full e-flex e-con e-child\" data-id=\"fed511a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd2c04e elementor-widget elementor-widget-pix-heading\" data-id=\"fd2c04e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><h2 class=\"text-heading-default font-weight-bold h2 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Can I customize the demo content?<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe07880 elementor-widget elementor-widget-pix-text\" data-id=\"fe07880\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><p class=\"editor-paragraph\">Yes. You can import a demo website after installing the theme, activating your license, and installing the required plugins.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aed84b3 e-con-full e-flex e-con e-child\" data-id=\"aed84b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aac3e42 elementor-widget elementor-widget-pix-heading\" data-id=\"aac3e42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"pix-heading-el text-left \"><h2 class=\"text-heading-default font-weight-bold h2 heading-text el-title_custom_color mb-12\" style=\"\" data-anim-type=\"\" data-anim-delay=\"\">Good to Know<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24b71e5 elementor-widget elementor-widget-pix-text\" data-id=\"24b71e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><p class=\"editor-paragraph\">Make sure you have access to your hosting account, domain name, database settings, and WordPress admin login details.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4317649 e-con-full e-flex e-con e-child\" data-id=\"4317649\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-11e6c82 e-con-full e-flex e-con e-child\" data-id=\"11e6c82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;pix_scale_in&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-111d8e8 elementor-widget elementor-widget-pix-icon\" data-id=\"111d8e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"duo-icon-141523240\" class=\"pix-icon text-left \"><div class=\"pix-icon-bg feature_img position-relative d-inline-block  \"   style=\"width:24px;height:24px;position:relative;line-height:24px;text-align:center;\"><span style=\"font-size:24px;line-height:24px;\" class=\"text-primary d-inline-flex align-middle\"><svg class=\"pixfort-icon \" width=\"24\" height=\"24\"  data-name=\"Duotone\/pixfort-icon-information-circle-1\" viewBox=\"2 2 20 20\"><g fill=\"none\" fill-rule=\"evenodd\"><path fill=\"var(--pf-icon-color)\" fill-opacity=\".25\" d=\"M12,2 C6.4771525,2 2,6.4771525 2,12 C2,17.5228475 6.4771525,22 12,22 C17.5228475,22 22,17.5228475 22,12 C22,6.4771525 17.5228475,2 12,2 Z\"\/><path fill=\"var(--pf-icon-color)\" d=\"M12.15,8.475 L11.85,8.475 C11.2977153,8.475 10.85,8.02728475 10.85,7.475 L10.85,7.025 C10.85,6.47271525 11.2977153,6.025 11.85,6.025 L12.15,6.025 C12.7022847,6.025 13.15,6.47271525 13.15,7.025 L13.15,7.475 C13.15,8.02728475 12.7022847,8.475 12.15,8.475 Z M12,18 C12.5522847,18 13,17.5522847 13,17 L13,10.5 C13,9.94771525 12.5522847,9.5 12,9.5 C11.4477153,9.5 11,9.94771525 11,10.5 L11,17 C11,17.5522847 11.4477153,18 12,18 Z\"\/><\/g><\/svg><\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f72889 elementor-widget elementor-widget-pix-text\" data-id=\"4f72889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\" resp-option text-heading-default text-left font-weight-bold secondary-font\" >Setup Advice<\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9600b08 elementor-widget elementor-widget-pix-text\" data-id=\"9600b08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left \" ><p class=\"resp-option text-left \"><p class=\"editor-paragraph\">Start with one workspace, one project, and one automation. After your team understands the basics, you can add templates, integrations, and more advanced permissions.<\/p><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Browse quick answers to the most common questions about installation, licenses, updates, support, and compatibility. Can I import a demo website? Yes. You can import a demo website after installing the theme, activating your license, and installing the required plugins&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"page_builder":"","footnotes":""},"categories":[280],"tags":[],"class_list":["post-6497","post","type-post","status-publish","format-standard","hentry","category-faq"],"_links":{"self":[{"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/posts\/6497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/comments?post=6497"}],"version-history":[{"count":1,"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/posts\/6497\/revisions"}],"predecessor-version":[{"id":6701,"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/posts\/6497\/revisions\/6701"}],"wp:attachment":[{"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/media?parent=6497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/categories?post=6497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intellisign.net\/docs\/wp-json\/wp\/v2\/tags?post=6497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}